Privacy Policy for MonieKing

Updated: [05/10/2024]

MonieKing (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our platform to access services such as airtime and data recharge, TV and electricity bill payments, WAEC & NECO PIN purchases, airtime-to-cash conversion, and other related services (“Services”).

By using MonieKing, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

We collect both personal and non-personal information to provide, improve, and secure our Services.

Personal Information:

  • Account Information: When you register, we may collect your name, email address, phone number, and other identification details.
  • Transaction Information: We collect data related to your transactions, including payment details, purchase history, and service preferences.
  • Device Information: We may collect information about your device, including your IP address, browser type, operating system, and device identifiers.

Non-Personal Information:

  • Aggregated data such as service usage trends and statistics.

2. How We Use Your Information

We use your information to:

  • Provide and improve our Services.
  • Process transactions and payments.
  • Send notifications and updates related to your account and transactions.
  • Enhance user experience and service efficiency.
  • Prevent fraud, unauthorized access, and other illegal activities.
  • Comply with legal obligations.

3. Sharing Your Information

We do not sell, rent, or trade your personal information to third parties. However, we may share your information under the following circumstances:

  • With Service Providers: We may share information with trusted partners who assist us in providing our Services (e.g., payment processors, customer support, etc.).
  • For Legal Reasons: If required by law or to protect the rights, property, or safety of MonieKing, our users, or others, we may disclose your information.

4. Data Security

We implement industry-standard security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

5. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this policy or as required by law. Once your data is no longer needed, we will securely dispose of it.

6. Your Rights

You have the right to:

  • Access your personal information.
  • Correct or update inaccurate data.
  • Request the deletion of your information.
  • Object to the processing of your personal data.

To exercise these rights, please contact us at [[email protected]].

7. Cookies

MonieKing may use cookies and similar tracking technologies to enhance your experience. Cookies help us understand how you use our platform, personalize your experience, and improve our Services.

8. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.” We encourage you to review this policy periodically to stay informed about how we protect your information.

9. Contact Us

If you have any questions or concerns about this Privacy Policy, please contact us at:

MonieKing Customer Support
Email: [[email protected]]
Phone: [09048130313]

By using MonieKing, you agree to the terms of this Privacy Policy.